Privacy Policy

Last Updated: June 30, 2025

Introduction

At LucentLedger ("we", "our", or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our accounting services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill in forms on our website
• Request information about our services
• Subscribe to our communications
• Correspond with us directly

The personal information we collect may include:

• Contact information (name, email address, phone number)
• Business information
• Financial information necessary for providing our services

How We Use Your Information

We use your personal information for the following purposes:

• To provide and deliver the services you request
• To respond to your inquiries and fulfill your requests
• To send administrative information, such as changes to our terms, conditions, and policies
• To send you marketing communications, if you have opted in to receive them
• To improve our website and services
• To comply with legal and regulatory requirements

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities over time and across different websites. You can control cookies through your browser settings and other tools.

Information Sharing and Disclosure

We may share your personal information with:

• Service providers who perform services on our behalf
• Professional advisors, such as lawyers, auditors, and insurers
• Government authorities when required by law

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no Internet transmission is ever completely secure or error-free.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing of your personal information
• Data portability
• Objection to processing

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@Plexethara.com
Phone: +27 62 745 6349
Address: 77 Bree Street, Cape Town, 8000, South Africa